At Echez we are convinced that talent is as diverse and broad as each human being; each of these talents has a place in our company.
There’s a place for you at Echez!
At Echez, we seek to attract and develop an integral human talent characterized by their sense of belonging and teamwork. We are looking for people who are agile, relational, passionate about service and technology, and who work aligned with our organization’s strategy.
We are interested in
Attracting and developing integral human talent. People who are agile, relational, and passionate about service and technology, who work collaboratively in line with our organization’s strategy.
We love that our people always want to learn because we are certain that the transformation of clients, businesses, and ourselves goes hand in hand with knowledge. Our selection processes are inclusive, diverse, agile, and digital. That is why we are prepared to provide you with quick and timely responses regarding the process.
We expect from you total openness, willingness, and transparency. Remember that, ultimately, this is a bidirectional selection process.
Job Offer
Digital Partner Account Representative (India)
Digital Partner Account Representative (India)
Job Description
We help our customers in commercial ecosystem management, post-sales management, brand protection, market analytics, sales intelligence, and revenue augmentation while supporting customers with their digital business development.
We are looking for a person who contacts a pre-selected portfolio of channels/resellers, to support them in the execution and development of commercial and marketing strategies that allow them to increase revenue and execute the established account plans. This implies Resellers’ and Partners’ engagement through Digital Sales and Marketing Support.
Location: India
Main functions:
- Partner Readiness for Microsoft products, licensing, programs, incentives, and training.
- Act as a “Trusted Advisor” to the Partners & Regional teams to help close deals with partners and ensure the partner has the right solution.
- Advice Partners about the trends of Microsoft Products Sales.
- Compare, contrast, and sell Microsoft’s offerings versus other companies in the industry.
- Manage Partner sales pipeline to ensure focus on top deals to drive Client, Office, and/or Server sales to plan.
- Working closely with the Microsoft Device Partner Solution Sales team, toward the goal of focusing revenue attainment with managed partners.
Qualifications:
- Bachelor’s degree in computer science, business administration, sales, marketing, or customer service.
- At least 5 years’ experience in account management and development through partners, preferably in the technology industry.
- Languages: Hindi (C2) and English (C1 or advanced)
- Partner ecosystem knowledge
- Concise and effective sales skills
- Digital Marketing knowledge
- Customer Relationship Management (CRM) system knowledge
- General Microsoft Product knowledge
- Microsoft Named Sales Certification (Desirable)
Compensation and Benefits:
- Start date: Immediately.
- Duration: Indefinite Contract
- Contract type: external contractor as an independent consultant, fixed-term contract.
- Work methodology: Remote
- Training: Provided by Echez.
- Compensation scheme: fixed + variable.
Send resume
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Digital Partner Account Representative (China)
Digital Partner Account Representative (China)
Echez Group helps our Customer Partners to reach their sales goals generating additional demand through Digital technologies.
We are looking for a person who contacts a pre-selected portfolio of channels/resellers, to support them in the execution and development of commercial and marketing strategies that allow them to increase revenue and execute the established account plans. This implies Resellers’ and Partners’ engagement through Digital Sales and Marketing Support.
Location: China (Preferably Taiwan or Hong Kong)
Main functions:
- Partner Readiness for Microsoft products, licensing, programs, incentives, and training.
- Act as a “Trusted Advisor” to the Partners & Regional teams to help close deals with partners and ensure the partner has the right solution.
- Advice Partners about the trends of Microsoft Products Sales.
- Compare, contrast, and sell Microsoft’s offerings versus other companies in the industry.
- Manage Partner sales pipeline to ensure focus on top deals to drive Client, Office, and/or Server sales to plan.
- Working closely with the Microsoft Device Partner Solution Sales team, toward the goal of focusing revenue attainment with managed partners.
Qualifications:
- Bachelor’s degree in computer science, business administration, sales, marketing, or customer service.
- At least 5 years’ experience in account management and development through partners, preferably in the technology industry.
- Languages: Mandarin (C2), Cantonese (C2) and English (C1 or advanced)
- Partner ecosystem knowledge
- Concise and effective sales skills
- Digital Marketing knowledge
- Customer Relationship Management (CRM) system knowledge
- General Microsoft Product knowledge
- Microsoft Named Sales Certification (Desirable)
Compensation and Benefits:
- Start date: Immediately
- Duration: Indefinite Contract.
- Contract type: external contractor as an independent consultant.
- Work methodology: Remote
- Training: Provided by Echez.
- Compensation scheme: fixed + variable.
Send resume
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Digital Partner Account Representative (Korea)
Digital Partner Account Representative (Korea)
Job Description
We help our customers in commercial ecosystem management, post-sales management, brand protection, market analytics, sales intelligence, and revenue augmentation while supporting customers with their digital business development.
We are looking for a person who contacts a pre-selected portfolio of channels/resellers, to support them in the execution and development of commercial and marketing strategies that allow them to increase revenue and execute the established account plans. This implies Resellers’ and Partners’ engagement through Digital Sales and Marketing Support.
Location:
Korea
Main functions:
- Partner Readiness for Microsoft products, licensing, programs, incentives, and training.
- Act as a “Trusted Advisor” to the Partners & Regional teams to help close deals with partners and ensure the partner has the right solution.
- Advice Partners about the trends of Microsoft Products Sales.
- Compare, contrast, and sell Microsoft’s offerings versus other companies in the industry.
- Manage Partner sales pipeline to ensure focus on top deals to drive Client, Office, and/or Server sales to plan.
- Working closely with the Microsoft Device Partner Solution Sales team, toward the goal of focusing revenue attainment with managed partners.
Qualifications:
- Bachelor’s degree in computer science, business administration, sales, marketing, or customer service.
- At least 5 years’ experience in account management and development through partners, preferably in the technology industry.
- Languages: Korean (C2) and English (C1 or advanced)
- Partner ecosystem knowledge
- Concise and effective sales skills
- Digital Marketing knowledge
- Customer Relationship Management (CRM) system knowledge
- General Microsoft Product knowledge
- Microsoft Named Sales Certification (Desirable)
Compensation and Benefits:
- Start date: Immediately.
- Duration: Indefinite Contract.
- Contract type: external contractor as an independent consultant, fixed-term contract.
- Work methodology: Remote.
- Training: Provided by Echez.
- Compensation scheme: fixed + variable.
Send resume
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Windows Server Help Desk Lead (America or Europe)
Windows Server Help Desk Lead (America or Europe)
Job Description
Echez Group helps our Customer Partners to reach their sales goals generating additional demand through Digital technologies.
We are looking for a person who supports Microsoft DPS field, account teams and partners globally ensuring they have access and awareness to Microsoft tools to deploy and attach Windows Server. The person in this role needs to improve customer experience and satisfaction with solutions and services offered by Microsoft in the Windows Server line of products and help the removal of sales blockers.
Location:
Any Country in America or Europe
Main functions:
- Provide in depth technical first level support, troubleshooting, and solutions for Microsoft Employees and/or Partners on all aspects of deployment of Windows Server solutions.
- Issue Management & Resolution: escalate and track issues or questions where needed to Microsoft experts for quick resolution.
- Be a subject matter expert to Microsoft Employees and/or Partners on Microsoft tools and processes.
- Provides technical training to internal staff for future product releases, be able to integrate and test solutions.
- Helping to have a proactive understanding of the training needs of internal PDMs and managed partners, advocating for them internally, and finding the best paths to arrange trainings on tools such as DPC/Technical where needed.
- Deliver regular 1 to many training sessions for Microsoft Employees/Partners globally covering the Windows Server playbooks and assets navigation and utilization.
- Advise business on technical issues/roadblocks/PDM/partner insight.
- Proactively contact Microsoft Employees/Partners via email, phone and Microsoft Teams for continued enablement according to roadmaps.
- Be responsible for tracking bi-weekly, monthly, quarterly and yearly results, working with the team to meet and exceed KPIs and goals defined on the program, while providing Microsoft scheduled performance reports.
- Feed supplier ticketing system to track all requests with status information. Present monthly report against requests with summary of what has been asked, what has been resolved, what is outstanding and what gaps or themes have emerged.
- Monthly internal newsletter and communication content development based on themes emerged through help desk inquiries or relevant business updates.
- Participation in business group briefing calls as needed to gather updates for communications and to develop subject matter expertise to support issue resolution.
- Management of product, pricing and packaging updates for DPS.
- Ensure relevant updates make it into playbooks (FAQ updates monthly, or otherwise).
Qualifications:
- Bachelor’s degree in Sales, Marketing, Business Administration, Computers Science, or related.
- Languages: English (C1/C2) -Advanced
- Expert Zone, Device Partner Center content/assets for Partners and GTM HUB materials knowledge.
- Windows Server Sales Experience (desirable)
- Windows Server Configuration Knowledge
- Dynamics Customer Relationship Management (CRM) system knowledge
- Technical support experience
- Operating Systems Knowledge: Windows Server
Compensation and Benefits:
- Start date: Immediately.
- Duration: Indefinite Contract.
- Contract type: external contractor as an independent consultant, fixed-term contract.
- Work methodology: Remote
- Training: Provided by Echez.
- Compensation scheme: fixed + variable.
Send resume
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Digital Partner Account Representative (Latinamerica)
Digital Partner Account Representative (Latinamerica)
Job Description
We help our customers in commercial ecosystem management, post-sales management, brand protection, market analytics, sales intelligence, and revenue augmentation while supporting customers with their digital business development.
We are looking for a person who contacts a pre-selected portfolio of channels/resellers, to support them in the execution and development of commercial and marketing strategies that allow them to increase revenue and execute the established account plans. This implies Resellers’ and Partners’ engagement through Digital Sales and Marketing Support.
Location:
Colombia or any other country in America
Main functions:
- Partner Readiness for Microsoft products, licensing, programs, incentives, and training.
- Act as a “Trusted Advisor” to the Partners & Regional teams to help close deals with partners and ensure the partner has the right solution.
- Advice Partners about the trends of Microsoft Products Sales.
- Compare, contrast, and sell Microsoft’s offerings versus other companies in the industry.
- Manage Partner sales pipeline to ensure focus on top deals to drive Client, Office, and/or Server sales to plan.
- Working closely with the Microsoft Device Partner Solution Sales team, toward the goal of focusing revenue attainment with managed partners.
Qualifications:
- Bachelor’s degree in computer science, business administration, sales, marketing, or customer service.
- At least 3 years’ experience in account management and development through partners, preferably in the technology industry.
- Languages:Spanish (C1/C2) and English (C1/C2 or Advanced)
- Partner ecosystem knowledge
- Concise and effective sales skills
- Digital Marketing knowledge
- Customer Relationship Management (CRM) system knowledge
- General Microsoft Product knowledge
- Microsoft Named Sales Certification (Desirable)
Compensation and Benefits:
- Start date: Immediately.
- Duration: Until June 2025 (with renewal option)
- Contract type: external contractor as an independent consultant, fixed-term contract.
- Work methodology: Remote
- Training: Provided by Echez.
- Compensation scheme: fixed + variable.
Send resume
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Why work at Echez Group?
We have offices in Weston, Medellin, Milan, Kuala Lumpur and Bangkok. We are currently in 25 countries.
We Offer
- Remote work mode
- Good working environment
- Results-oriented
- Commitment
- Growing company
- Values and principles of real stories.
Principles
People First
We interact with a positive attitude. We generate open, direct and professional conversations, always valuing the other. We provide timely feedback and commit ourselves to you as a team to achieve excellence.
Faith
We do an exercise of faith. We recognize a higher Being as an integral part of human development, which leads us to greater understanding. We believe in each one of us doing our best. We are socially responsible. We work ethically and connect with social problems.
Continuous Improvement
We adapt our processes to the dynamic needs of our customers and the market, ensuring that Echez customers are satisfied.
Customer Centric
We understand our clients and leverage their development, offering value add services that exceed their needs. We deliver an exceptional service experience that promotes satisfaction and loyalty.
Quality
We comply with the established processes and standards to reach and exceed the defined goals for each of our clients, employees, and allies.
Values
Teamwork
We work as a group, understanding the needs of our clients to ensure and exceed the proposed objectives.
Integrity
We value coherence in ethical work and promote integrity in the development of our activities, both business and personal.
Empowerment
We build an autonomous and responsible decision-making scheme, accompanying and empowering the criteria of our workers.
Agility
We adapt quickly to change, to provide our clients with competitive advantages, under a cyclical and incremental methodology, ensuring the best results.
Accountability
We are responsible for our tasks, decisions and actions, our results and their consequences. We accept when there is a misunderstanding, we correct with agility, we learn from our mistakes and move forward.
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