Currently, today’s shoppers first investigate the product they want to get on the internet before they go to a shopping mall. Online marketplaces are positioned as the first alternative to easily and quickly obtain prices and specifications for almost everything.
As a company who has invested in creating a product (designing, testing, marketing, distribution and many other areas), you want to protect your intellectual property and investments. However, you should also care for your customer’s safety and satisfaction as he/she could be easily scammed by the thousands of fraudulent listings that exist in the online world.
Many of our customers who are receiving benefits from our Brand Protection services at Echez Group have said that their number of customer complaints has significantly decreased since they started having us as their ally.