Seniority level: Medium level
- Malay Bahasa and Indonesian Bahasa (Advanced)
- English (Intermedia for reporting in internal tools as everything is written in English, as well as for communicating with the Program Manager)
Location: Indonesia, Malaysia, or any other country in Asia.
Position Outcomes: Contacting partners/customers by phone, e-mail or chat to execute programs or recruitment. ISR is in charge of reaching companies’ active participation in programs or recruitment and guarantees that the company accepts to be part of the program.
- Interacting by phone, e-mail, or chats with area technology employees or owners of companies in order to speak about recruitment/programs, requirements, and benefits to make purchases as per the target set by the Program Manager.
- Document all partners/customer interactions in the CRM system and perform close follow-up on each lead in a campaign using the activity management functionality available in the system.
- Developing the programs or recruitment assigned documenting online interactions made with all participant companies.
- Acquire basic knowledge about the software products offered by our customers, licensing options, benefits, and partners/customer induction process.
- Responding clearly and opportunely to participant companies all request and questions about the campaign.
- Send the approved communications to the participating companies depending on their progress and/or level of response.
- Obtain solution profiling information from the companies who accepted to participate.
- Send the opportunities and recruits to the Program Manager.
- Send the qualified opportunities with complete information as directed by the Manager.
- Self-motivated and proactive
- Capable of using IT technologies (Office)
- Organized and good communication skills
- Good relationship with customers and partners
Start date: Immediately.
Duration: Until June (Open to a renewal)
Contract type: full-time external contractor as an independent consultant. A consultant is responsible for paying for local taxes and any other expense related to his/her work as Professional Services Provider
Work methodology: Remote (from home)
Training: we provide all required training and supervision.
Compensation scheme: fixed + variable (according to project’s KPIs)