Work With Us

Work With Us – Echez

In Echez we seek to attract and develop an integral human talent, characterized by its sense of belonging and teamwork. We look for agile, relational, and passionate people for service and technology, who work in line with the strategy of our organization.

JOB OFFER

Inside Sales Representative (Indonesia or Malaysia)

Inside Sales Representative (Indonesia or Malaysia)

Seniority level: Medium level

Languages:

Malay Bahasa and Indonesian Bahasa (Advanced)
English (Intermedia for reporting in internal tools as everything is written in English, as well as for communicating with the Program Manager)

Location: Indonesia, Malaysia, or any other country in Asia.

Position Outcomes: Contacting partners/customers by phone, e-mail or chat to execute programs or recruitment. ISR is in charge of reaching companies’ active participation in programs or recruitment and guarantees that the company accepts to be part of the program.

Main functions:

Interacting by phone, e-mail, or chats with area technology employees or owners of companies in order to speak about recruitment/programs, requirements, and benefits to make purchases as per the target set by the Program Manager.
Document all partners/customer interactions in the CRM system and perform close follow-up on each lead in a campaign using the activity management functionality available in the system.
Developing the programs or recruitment assigned documenting online interactions made with all participant companies.
Acquire basic knowledge about the software products offered by our customers, licensing options, benefits, and partners/customer induction process.
Responding clearly and opportunely to participant companies all request and questions about the campaign.
Send the approved communications to the participating companies depending on their progress and/or level of response.
Obtain solution profiling information from the companies who accepted to participate.
Send the opportunities and recruits to the Program Manager.
Send the qualified opportunities with complete information as directed by the Manager.

Skills

Detail-oriented
Responsible
Self-motivated and proactive
Capable of using IT technologies (Office)
Organized and good communication skills
Good relationship with customers and partners
Negotiation

Start date: Immediately.

Duration: Until June (Open to a renewal)

Contract type: full-time external contractor as an independent consultant. A consultant is responsible for paying for local taxes and any other expense related to his/her work as Professional Services Provider

Work methodology: Remote (from home)

Training: we provide all required training and supervision.

Compensation scheme: fixed + variable (according to project’s KPIs)

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PRINCIPLES

People First

We interact with a positive attitude. We generate open, direct and professional conversations, always valuing the other. We provide timely feedback and commit ourselves to you as a team to achieve excellence.

Faith

We do an exercise of faith. We recognize a higher Being as an integral part of human development, which leads us to greater understanding. We believe in each one of us doing our best. We are socially responsible. We work ethically and connect with social problems.

Customer Centric

We understand our clients and leverage their development, offering value add services that exceed their needs. We deliver an exceptional service experience that promotes satisfaction and loyalty.

Continuous Improvement

We adapt our processes to the dynamic needs of our customers and the market, ensuring that Echez customers are satisfied.

Quality

We comply with the established processes and standards to reach and exceed the defined goals for each of our clients, employees, and allies.

VALUES

Teamwork

We work together as a group, understanding the needs of our clients to ensure we reach our objectives.

Integrity

We value coherence in ethical work and promote integrity in the development of our activities, both business and personal.

Empowerment

We build an autonomous and responsible decision-making scheme, empowering Echez teamwork.

Agility

We adapt quickly to change, to provide our clients with competitive advantages, under a cyclical and incremental methodology, ensuring the best results.

Accountability

We are responsible for our tasks, decisions and actions, our results and their consequences. We accept when there is a misunderstanding, we correct with agility, we learn from our mistakes and move forward.

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